Index

An Open Letter to the Remains of Hotmail

Micro$haft doesn’t want to hear my complaints, so everyone else is going to

I tried to send an email to the bosses of Hotmail, and they don’t want to hear it - they called it spam. Oh, well. Everybody else gets to, instead.

To the idiots running this asylum:

Your system is seriously broken. I use a VPN, so my IP address is GOING TO CHANGE ALL THE TIME, and I am sick and fucking tired of having to jump through your asinine hoops every time I log out and log back in. You need to fix this shit soonest.

On top of that, your so-called “two-factor authentication” is badly broken thanks to the well-known security hole that the ease of stealing phone numbers leaves. If you are going to waste my time with two-factor bullshit, at least pick something that doesn’t have a hole the size of the grand canyon in it.

You people haven’t changed in the 50 years I have been dealing with you. I should have dropped this e-mail address when you bought Hotmail. I gave up on Windows, Skype, and the right-wing lunacy that was LinkedIn, but an email address is hard to get rid of.

Of course, Micro$haft knows better than the customers what we need, right?